Ionic Boards Co. accepts opened product in sellable condition for return or exchange within 30 days of the sale within Canada.  Items that are returned for a refund will incur a shipping charge that will be the responsibility of the customer.  Currently we are unable to process refunds to USA customers due to additional tarriffs and duties being charged at the border.  All "Sale Priced" Items are final sale and do not qualify for return of any kind unless product is defective.

Please email ionicboardsco@gmail.com to initiate the refund and to ask any questions.  Photos of any concerns will be required as part of the refund process.

Please ensure that you contact us before returning your product. All tags and original packaging are required for a full return to be issued. Items damaged in return shipping due to inadequate or incorrect repackaging may be charged a restocking fee of up to 30% of the purchase price. We also reserve the right to assess a restocking fee if the return arrives in damaged condition.